INTIRIS: Website T&C

Last updated: 23 June 2026

Wangaratta Victoria Australia

1. Introduction

1.1. By using this website (located at www.intiris.au), any related websites or URLs, social media platforms owned or operated by us (Sites) and our services, including using our contact form, requesting a quote, accessing a client portal or accessing a Technology Environment (collectively, the Services), you agree to be legally bound by these Terms and Conditions (Terms). For the purposes of these Terms, “Technology Environment” means any hosted cloud infrastructure, hosted application, client portal, vendor platform, licensing portal, distributor portal, cybersecurity platform, remote monitoring and management or professional services automation tool, backup platform or other third party technology environment, including any Microsoft environment, to which we provide, facilitate or support access.

1.2. By agreeing to these Terms, you are entering into an agreement with Interpretation IT Pty Ltd (ACN 696 373 136) including its successors, assignees and related bodies corporate (defined in the Corporations Act 2001 (Cth)) (INTIRIS or we or us) and agree to comply with any and all applicable laws and regulations, whether domestic or international.

1.3. Our Services, including but not limited to the public website, requesting a quote, registering for or accessing an account, client portal or Technology Environment, are not intended to be used by children under the age of 18. If you are under 18, any use of our Services must be with the involvement of a parent or guardian.

1.4. By accessing or using our Services, you warrant and represent to us that you have read, understood and agree to be bound by these Terms and that you are over the age of 18 years, have the right, authority and legal capacity to enter into a legally binding agreement and to abide by these Terms.

1.5. All of our terms and conditions and policies that are linked to or in the Sites, including our Privacy Policy., are incorporated into these Terms. You agree to comply with all such Terms when accessing or using our Services.

2. Use of the Services

2.1. You agree that you are responsible for your access to our Services and for ensuring that any persons that may access the Services through your internet connection are aware of, and compliant with, these Terms.

2.2. You warrant and represent to us that your use of the Services will comply with all applicable laws and regulations in Australia, in your state/country, in the location that you access the Services and otherwise where applicable, and that you will not use our Services for any activities that are unlawful or discriminatory, harmful to others, or for any activity that does, or may, violate the rights of others.

Services, quotes and third party platforms

2.3. INTIRIS provides managed IT services, cybersecurity services, technology consulting, support, licensing, hardware procurement and related services. Information on the Sites is general only and does not constitute a binding quote, an offer to supply, or advice tailored to your systems, network, environment or business requirements.

2.4. Where pricing appears on the Sites or through a Technology Environment, it is indicative or current only at the time displayed and may be subject to change, including due to taxes, currency changes, vendor price changes, licensing changes, stock availability and agreed scope. Managed services, bundles, projects, customised hardware, consulting, support and cybersecurity services will generally be supplied by written quote, statement of work, order form, managed services agreement or other written agreement.

2.5. Computers, servers, licensing packages and other technology solutions may be configured or customised to your requirements. You are responsible for ensuring that any specifications, requirements, use cases, environments, compatibility requirements and information you provide to us are accurate and complete.

2.6. From time to time, we may provide or facilitate access to a Technology Environment. Your use of those Technology Environments may be subject to additional terms, policies, vendor requirements, licence terms and access controls, including separate portal terms or platform terms that we may recommend or introduce where operationally needed. These Terms may govern the Sites and related digital access and online environments generally, but to the extent of any inconsistency, any separate portal terms, platform terms, master services agreement, statement of work, quote, order form or other service agreement applicable to the relevant services, access or platform will prevail over these Terms.

Details and marketing emails

2.7. When you provide your details to us, you warrant and represent that the details are accurate and that you are the account holder or authorised nominee of the contact number or email address that you provide to us. You consent in advance to be contacted during our usual business hours (including in relation to customer service matters, enquiries, quote requests, support, licensing, product or service offers and other promotional purposes), and to receiving marketing and promotional materials via electronic communication to the contact details provided in accordance with our Privacy Policy. You may unsubscribe or opt out of marketing communications using the unsubscribe facility or opt-out method provided in the communication, or otherwise in accordance with our Privacy Policy.

Your Conduct

2.8. You agree that you will not:

(a) engage in unlawful, obscene, harassing, intimidating, threatening, predatory or stalking conduct, or conduct that may fall under one of the aforementioned categories;

(b) disclose or share your password or login information for the Services with any party;

(c) use the Services in a manner that may affect, damage, disrupt, impair, disable, interfere with or prevent the reliability and performance of the Services, or interfere with or attempt to interfere with any other user's use of the Services;

(d) copy or impersonate any other person or entity, or misrepresent any of your details including your image (for example by using only accurate and current photos), name, age, identity, affiliation, connection or association with, any other person or entity;

(e) use the Services to promote or solicit involvement in or, support of, a political platform, religion, cult, or sect;

(f) post a person’s personal information or images without express permission;

(g) solicit or engage in any illegal or unlawful activity;

(h) use the Services to redirect users to other websites or encourage users to visit other websites;

(i) use the Services for any phishing, trolling or similar activities;

(j) defraud, scam, hack, swindle or deceive, compromise or attempt to compromise us, our users, clients, vendors or any other third party;

(k) harvest or collect email addresses or other contact information of other users from the Services by electronic or other means or use the Services to send, either directly or indirectly, any unsolicited bulk e-mail or communications, unsolicited commercial e-mail or communications or other spamming activities;

(l) circumvent, disable or otherwise interfere with security-related features of the Services or features that determine whether you are acting in accordance with the Terms;

(m) attempt to access any Services, account, portal, Technology Environment, system, network or area of the website that you are not authorised to access;

(n) allow third parties to access and use the Services via your account;

(o) collect or solicit another person's personal information or images for commercial, inappropriate or unlawful purposes;

(p) use any programs, scripts, bots or other automated technology to scrape or access the Services or hijack user accounts or log-in sessions;

(q) embed, frame, include or imitate any part of the Services on another website, application or other platform, without our prior written authorisation;

(r) use any kind of code, program or device containing reference to the Services in order to direct any person to any other website for any purpose;

(s) resell, rent out, sublicense or make any commercial use of the Services;

(t) use robots, data mining or similar data gathering or extraction methods or otherwise collect any pictures, descriptions, data or other content from the Services;

(u) attempt to mislead others as to the origin of any information through the Services by copying, forging or manipulating identifiers such as headers, footers or signatures;

(v) use automated methods or processes to use or access the Services or create user accounts;

(w) attempt to, or actually gain, unauthorised access to our Services, portals, systems, networks, databases, the server on which our Services are stored or any server, computer or database connected to our Services;

(x) cause harm to our Services by hacking, phishing, introducing viruses, trojans or other programs, scripts or material that may be malicious or technologically harmful to us, our website, Services or other users of our Services; or

(y) use the Services other than for their intended purpose.

User accounts

2.9. The public areas of the Sites may be accessed without registering for an account. Existing clients or authorised users may be required to register for, authenticate to, or otherwise access a separate Technology Environment to manage licensing, support, services or related matters.

2.10. You agree that you are solely responsible for maintaining the confidentiality and security of your account details, credentials, password, authentication methods and multi-factor authentication devices. When you register an account with us or access any authenticated environment, please note that your Personal Information will be accessible by us in accordance with our Privacy Policy.

2.11. You must ensure that all users who access the Services through your account or on your behalf are authorised to do so and comply with these Terms and any applicable access controls, security requirements or platform terms. Unless you notify us of suspected unauthorised access, we may treat activity carried out through your account as authorised by you.

2.12. We retain the right to screen and verify you, your business, your authority to act on behalf of a business and your identity in our sole discretion. You agree to submit to such screening and to provide to us at your cost, immediately upon request, complete, accurate and current information confirming your identity, authority and eligibility to use the Services, including company records, copies of photo identification or other identifying documentation.

2.13. You understand that we may, in our absolute discretion, investigate, take legal action, suspend, restrict, terminate or cancel your access to the Services, your account, Technology Environment or authenticated environment at any time, including if it is found that you have, or are suspected of having, violated these Terms or if we reasonably consider it necessary for security, legal, operational or platform integrity reasons.

3. User Content

Licence to use User Content

3.1. By providing or sending to us, uploading, transmitting or making available any operational input, customer data, content, files, specifications, system information, environment information, logs, screenshots, documents, requests, instructions or other material to INTIRIS, including through contact forms, quote requests, assessment forms, support tickets, client portals, Technology Environments or email (User Content), you authorise INTIRIS, its affiliates, contractors, service providers and successors to use, store, process, disclose and retain that User Content only to the extent reasonably necessary to respond to enquiries, prepare quotes, deliver services, provide support, manage licensing, comply with law, keep records, maintain security, handle disputes and enforce our rights under these Terms or any separate agreement. You retain ownership of your User Content and customer data, and INTIRIS does not claim ownership of your data, logs, documents, system information, environment information or cyber, confidential, sensitive or security-related information.

3.2. Unless we expressly request otherwise or provide an approved secure method, you must not submit passwords, private keys, authentication tokens, highly sensitive security information, vulnerability information or other confidential, sensitive or security-related User Content through public website forms, unsecured email or other unsecured channels.

3.3. By providing, sending, uploading, transmitting or making available any User Content to INTIRIS, you warrant and represent to INTIRIS that:

(a) you own, control or are authorised to provide the User Content and have the authority to make the User Content available to INTIRIS for the purposes described in these Terms;

(b) INTIRIS’ use of the User Content will not infringe or violate any third-party rights, including but not limited to defamation, intellectual property rights, moral rights and privacy rights and will not give rise to an obligation to make any payment to a third party;

(c) any User Content you associate with the Services or provide to us is accurate, complete, not false and not misleading;

(d) the disclosure and use of the User Content to INTIRIS will not cause harm to any other user or third party, or violate their rights including any patent, trade mark, trade secret, copyright or other intellectual property or proprietary right (such as User Content that contains copyrighted material without permission) or right to privacy;

(e) the use by INTIRIS of the User Content will not breach the security of INTIRIS or its users by containing viruses, Trojan horses, worms or other harmful or disruptive scripts, code, programs or content;

(f) the disclosure and use of the User Content by INTIRIS does not violate these Terms or other policies, or any applicable law, rule or regulation;

(g) the User Content does not contain any obscene, pornographic, profane, sexually oriented, threatening, defamatory, abusive, offensive, indecent, harassing, inflammatory, inaccurate, misrepresentative, fraudulent or illegal content including any racist, bigoted, hateful or violent content;

(h) the User Content does not promote or cause harm or intimidation of any kind against any group or individual;

(i) the disclosure and use of the User Content by INTIRIS does not violate the privacy of any other person by containing visual or audible representations of another person without his or her express written consent or violate their data protection or privacy rights;

(j) the disclosure and use of the User Content by INTIRIS will not bring INTIRIS into disrepute; and

(k) the User Content does not contain, promote or enable illegal or unlawful activities.

Rights and liability of INTIRIS in relation to User Content

3.4. INTIRIS retains the right, at any time without reason or notice, to pre-screen, review, control, monitor, reject, delete or edit User Content, however INTIRIS is not obliged to do so.

3.5. You agree that INTIRIS may require you to remove, amend or delete User Content and that you must comply with such requirement within 1 day’s written notice to you.

3.6. You acknowledge and agree that INTIRIS does not control, take responsibility for, or assume any liability for, the accuracy, completeness, lawfulness or suitability of User Content submitted or provided by you, other users of the Services or any third parties, including any mistakes, omissions, falsehoods, unlawful material, harmful code or security-related material supplied through the Services. You agree to release INTIRIS and its agents, officers and employees from any such claims or liability and acknowledge that User Content, as well as any other information or materials available through the Services, may have copyright or other proprietary protection whether or not it is identified as being protected.

4. Termination

4.1 Without prejudice to any other remedies, INTIRIS may in its absolute discretion, at any time and without notice to you:

(a) terminate these Terms; and/or

(b) terminate the Services or your access to the Services.

4.2. To the maximum extent permitted by law, INTIRIS will not be liable to you for any further loss or damage you suffer because INTIRIS has exercised its rights under this clause or these Terms.

5. Intellectual Property

5.1. INTIRIS owns, controls or licences all materials contained on, or in, our Services, including text, images, graphics, logos, designs, illustrations, audio, videos, music, user interfaces, photographs, trade marks, logos, coding or programming and artwork, including but not limited to the design, structure, selection, co-ordination, expression, “look and feel” and arrangement of such content contained in our Services (INTIRIS IP).

5.2. INTIRIS IP is protected by copyright, trade mark laws, and various other intellectual property rights and unfair competition laws and must not be copied, imitated or used (in whole or in part) without the prior written consent of INTIRIS.

5.3. Access to and use of our intellectual property is granted to you on a limited, revocable, non-sublicensable licence, subject to these Terms. You agree that you will not:

(a) copy, modify, publish, adapt, sub-licence, translate, sell, distribute, transmit, perform, display, reverse engineer, decipher, decompile or otherwise disassemble any portion of the INTIRIS IP or our Services or cause or assist others to do so;

(b) challenge INTIRIS’ ownership of INTIRIS IP;

(c) infringe INTIRIS IP; or

(d) use or make any intellectual property that is similar to INTIRIS IP.

5.4. You may access and use the information provided in our Services, on a limited, revocable, non-sublicensable licence, for your personal, non-commercial informational purposes. No content may be downloaded, copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without the prior written consent of INTIRIS.

5.5. Unless explicitly stated herein, nothing in these Terms may be construed as conferring any licence to, or assignment of, any of INTIRIS’ intellectual property rights, whether by estoppel, implication or otherwise. INTIRIS reserves all rights not expressly granted in the Services.

6. Privacy

You agree to allow INTIRIS to send you emails regarding the Services, including any information regarding or relating to our services, in accordance with our Privacy Policy. Please see our Privacy Policy for information about our privacy practices.

7. Unauthorised access and malicious materials

7.1. You must not attempt to, or actually gain, unauthorised access to our Services, Technology Environments, systems, databases, the server on which our Services is stored or any server, computer or database connected to our Services. You agree that you will not cause harm to our Services by hacking, phishing, introducing viruses, trojans or other programs, scripts or material that may be malicious or technologically harmful to us, our Services, systems, users, clients, vendors or third parties.

7.2. To the maximum extent permitted by law, we will not be liable for any losses or damage whatsoever (including indirect or consequential loss, loss of profit or goodwill), whether in contract, tort or otherwise caused by any malicious or harmful programs, scripts or technologies that may affect our Services as aforementioned, system failures or any other harmful material that may infect your computer, device, programs, data or other proprietary material and you release us from any such liability.

8. Third Parties

Our Services may, from time to time, contain links to and from websites, Technology Environments and other platforms which are owned or operated by other parties. Links in the Services to third parties do not constitute sponsorship, approval or endorsement of the content, policies, practices or services offered by those parties unless expressly stated by us in writing. Third party websites, Technology Environments and platforms are governed by their own terms and conditions, platform terms and privacy policies, and we recommend that you make your own enquiries as to their terms. We do not accept any liability for any information on, or the privacy practices of, any third party websites, Technology Environments or platforms.

9. Limitation of Liability

9.1. To the maximum extent permitted by law, neither INTIRIS, nor any of its employees or agents, will be liable for any loss, damage or injury whatsoever (including for negligence, death, injury or illness and special, indirect or consequential loss or damage such as loss of profits, loss of revenue, loss of goodwill, loss of opportunity, business interruption, security incident, unavailability of systems or loss of data), whether in contract, tort or otherwise, arising from or in connection with:

(a) any act, omission or negligence or the use of, or reliance on, information, comments, cybersecurity information, technical information or opinions contained in or obtained through or in our Services;

(b) any use of the information on or access to the Services, including if for any reason the Services, any Technology Environment or third party platform is unavailable at any time or for any period;

(c) any errors in, or omissions from, the information contained in the Services;

(d) any services supplied by INTIRIS through, or in connection with use of, the Sites except to the extent those services are governed by a separate written agreement;

(e) any reliance on the Sites as a substitute for a separate security assessment, managed services agreement, statement of work, quote or professional advice tailored to your systems, network, environment or business requirements; or

(f) these Terms or any breach of these Terms.

9.2. You understand and agree that you are responsible for your own acts, omissions and negligence and if there are any consequences to your acts, omissions or negligence or through your use of the Services, that you will be responsible for those consequences.

9.3. To the extent permitted by law, INTIRIS expressly disclaims all warranties of any kind unless expressly stated in the Services or if required under Australian Consumer Law. Nothing in these Terms purports to exclude any rights or remedies in respect of goods or services under the Australian Consumer Law which cannot be excluded, restricted or modified.

9.4. This clause survives termination of these Terms.

10. Disclaimer of Warranty

10.1. INTIRIS provides the Sites and their contents on an “as is” basis and use of this information is at your own risk. While we aim to update the Sites regularly, neither INTIRIS, nor any of its employees or agents, makes any representation or warranty as to the accuracy, completeness, currency, suitability or reliability of the information contained on the Sites.

10.2. Any cybersecurity, managed IT, licensing, hardware, software, support or technical information on the Sites is general information only. Unless expressly agreed in a separate written agreement, we do not warrant or guarantee that any information, service, control, recommendation, software, hardware or configuration will prevent cyber incidents, unauthorised access, data loss, service interruptions, vulnerabilities, vendor changes or technology failures.

10.3. We reserve the right to restrict access to the Services or any part of the Services, change or withdraw any services, hardware information, licensing information, pricing, technical information or other content featured in the Services or provided through our Services, without notice. You acknowledge and agree that we retain complete editorial control over the Services and may alter, amend or cease the operation of the Services or any part of the Services, at any time, in our sole discretion.

11. Release and Indemnity

11.1. You agree to release, indemnify and hold INTIRIS and (as applicable) its affiliates, agents, contractors and employees, harmless from and against any claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including legal fees on a full indemnity basis, arising from or in relation to your use or access of the Services, or any access to the Services by a third party arising out of your breach of these Terms, or your violation of any law or the rights of a third party.

11.2. This clause survives termination of these Terms.

12. Amendments and correction of errors

12.1. INTIRIS reserves the right to amend these Terms from time to time as it sees fit. Any amendments or changes to these Terms are effective from the date on which the amended terms are published except in relation to any statement of work, order form, quote or separate written agreement accepted prior to the publication of any varied terms.

12.2. Whilst we endeavour to notify you as soon as reasonably possible of any changes to our Terms by email or by a notice on or in the Services, it is your responsibility to keep up to date with any changes or amendments to these Terms by checking this page, which contains our most accurate and up to date version of our Terms.

12.3. INTIRIS reserves the right to amend any errors in the Services, including any pricing errors, and amend any information, at any time without notice to you.

13. General

13.1. Waiver: Any failure or delay by INTIRIS in exercising a power or right (either wholly or partially) in relation to these Terms does not operate as a waiver or prevent INTIRIS from exercising that power or right or any other power or right. We are not liable to any other party for any loss, cost or expense that may have been caused or contributed to by the failure, delay, waiver or exercise of a power or right. This clause survives termination of these Terms.

13.2. Force majeure: If we are unable to perform, in whole or in part, any obligation under these Terms as a result of any fact, circumstance or matter beyond our control, we are relieved of that obligation to the extent and for the period that we are unable to perform the obligation. You agree that INTIRIS will not be held liable for any delay or failure in performance of any part of the Services.

13.3. Severability: If any part of these Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, that part shall be severed from the Terms. Such invalidity does not affect the validity of the remaining provisions of these Terms. This clause survives termination of these Terms.

13.4. Relationship: These Terms do not confer an agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between INTIRIS and you or any other party unless expressly stated otherwise.

13.5. Entire agreement: These Terms (and all other terms and conditions and policies that are incorporated by these Terms) and any additional policies or terms you have agreed to through use or access of our Services make up the entire agreement in relation to your use of the Sites, digital access and online environments generally, and supersede all prior written and oral agreements, representations, undertakings and understandings in relation to that subject matter. Where there is an inconsistency between these Terms and any separate portal terms, platform terms, master services agreement, statement of work, quote, order form or other service agreement or additional terms applicable to specific services, access or platforms, those separate or additional terms will prevail to the extent of the inconsistency. This clause survives termination of these Terms.

13.6. Jurisdiction: These Terms are governed by the laws of Victoria, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Victoria and its appellate courts. Although the Services may be accessed throughout Australia and overseas, we make no representations or warranties that its content, or the Services, comply with the laws (including intellectual property laws) of any country outside Australia. If you access the Services from outside Australia, you do so at your own risk and are responsible for ensuring compliance with all laws in the place where you are located. This clause survives termination of these Terms.