Managed IT and Infrastructure

Day-to-day IT for your team and environment, handled properly: devices, networks, servers and the hands-on attention your people rely on when something needs sorting.

IT That Runs in the Background

Managed IT means your technology is looked after continuously, not just fixed when it breaks. We monitor, patch, back up and secure your environment so problems are caught early and your team can get on with their work.

You get one partner responsible for the whole picture: devices, network, servers, Microsoft 365 and the security that ties them together. No finger-pointing between providers, and no guessing who to call.

Everything is documented and reported clearly, so you always know what's in place, what's changed and what needs attention next.

How We Work

Onboard properly

We document your environment, fix the urgent gaps and agree priorities before taking over day-to-day management.

Monitor and maintain

Devices, servers and network equipment are monitored, patched and kept current, with issues picked up before they become outages.

Respond when needed

Your team gets responsive help remotely, with on-site attention when the job calls for it.

Plan ahead

Regular reviews cover device lifecycle, renewals and improvements, so spending is planned rather than reactive.

Report clearly

Simple, clear reporting shows what's been done, what's at risk and what we recommend next.

What's Included

Ongoing managed IT, with projects scoped separately when you need them:

Optional Add-Ons

ADD-ON

AI support and governance

Copilot administration, usage policies, data protection and ongoing oversight, so AI is used safely and delivers real value.

Learn more →
ADD-ON

ASD Essentials series adoption

Outcome mapping, uplift and ongoing evidence that your security outcomes are met, built into how your IT is run.

Learn more →

Managed IT starts from $90 per user, per month, subject to a minimum monthly engagement. Optional add-ons, hardware, licensing and project work are quoted separately.

See All Services

Where We Deliver

We look after organisations across Australia remotely, with on-site visits from our Wangaratta base across North East Victoria and the NSW border, and a presence in Melbourne and Sydney.

Whether you have five people or several hundred, the same core team delivers the work, so you always know who's behind it.

Common Questions

What is managed IT?

Managed IT is an ongoing service where a provider looks after your technology for a fixed monthly fee: monitoring, maintenance, security and help for your team, rather than charging only when something breaks.

How much does managed IT cost with INTIRIS?

Managed IT starts from $90 per user, per month, subject to a minimum monthly engagement. Hardware, licensing and project work are charged separately.

Do you provide on-site help?

Yes. We visit sites across North East Victoria and the NSW border from our Wangaratta base, and have a presence in Melbourne and Sydney. Most day-to-day work is delivered remotely.

Can AI governance and the ASD Essentials series be added to managed IT?

Yes. AI support and governance, and ASD Essentials series adoption, can both be added to a Managed IT agreement as optional add-ons, scoped and quoted to suit your organisation.

Start With a Free IT Health Check

Not sure what you need? Our free Health Check gives you a clear picture of your current setup and what to fix first.

Informal meeting at INTIRIS